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Welcome to the ePuddle.com trading community!
You probably have quite a few questions about
how everything works on our
site. Our webmaster has
provided the following list of the most Frequently
Asked Questions we receive from new users. Also, feel free
to e-mail us.
We are always happy to assist you.
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| Registration |
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Your Information
Getting
Around
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| Q: I am new
to all of this. Where do I begin?
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| A:
Anyone is welcome to browse
and search for items on our website. If you
see something you would like to bid on or have
something you would like to sell, you will first
need to become a registered user. Registration
is free and easy. You will only need to register
once. To register now click here.
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| Q: Why do I need to register? |
| A:
Anyone is welcome to browse
and search for items. If you see something you
would like to bid on or have something you
would like to sell, you will first need to become
a registered user. This requirement helps guarantee the integrity of our
Online Trading Community.
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| Q: Do I have
to buy or sell anything after I register?
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| A:
No. You are not obligated
to buy or sell anything by registering. Feel
free to stop by any time and look around. If
you see something you would like to bid on
or decide you have something you would like
to sell you can do so easily as a registered
user.
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| Q: What
about the privacy of my information?
|
| A:
Your privacy is extremely
important to us. To review our policies regarding
the use and management of the information you
provide us please read our Privacy Policy.
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| Q: I forgot my user password. What do I do?
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| A:
Simply fill out and submit
our Lost Password
form.
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| Q: How can
I change my User Password? |
| A:
Simply fill out and submit our Change
Password form. We
recommend that you consider this carefully
as your password is very important.
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| Q: How can
I change my e-mail address information?
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| A:
You can change your e-mail
address information by clicking
here. There are 2 steps to this process.
First, we will ask you to provide your old e-mail
address or User ID, your password and your new
e-mail address. The system will then send you
an email to verify your new e-mail address.
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| Q: How can
I change my address or phone number information?
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| A: You can review change
or update your contact information by
clicking here. You
must provide true and correct information at
all times. Providing false information may result
in the temporary suspension of your account
until you provide us with true and correct contact
information.
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| Q: How do I find things? |
| A:
Through our advanced search
facility, you can look for specific items by
name or item number, a specific seller or bidder
and much more.
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| Q: What does the number in parentheses
next to a person's User ID or e-mail address
mean? |
| A:
This number indicates
the user's current total feedback
rating. You can view any user's feedback
profile by clicking on the number in parentheses.
A user's feedback rating number changes whenever
a new feedback comment has been left about that
user. This number may increase or decrease
based on what type of comment has been left.
A positive comment will increase this number by
1 point. A neutral comment will
not change this number. A negative
comment will decrease this number by 1
point.
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| Q: How do I bid on an item I am interested in? |
| A:
Once you have found an
item you would like to bid on, go to the bidding
section located at the bottom of the listing
and place your bid in the appropriate box.
Remember, you must complete
the Registration Process before you can begin
bidding.
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| Q: How do I leave a feedback
comment about my experience with another registered
user? |
| A:
Just go to your won/closed
auction items and you will then be able
to click on the option to leave feedback on
a user for the specific closed item. Remember,
once you leave feedback you may not go back
and change it, so be sure of your comments before you post them.
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| Q: I have something I would like to sell. What do I do?
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| A: If you would like to sell an
item register then go to the sell item page here.
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